Nooralis TIKTOK Lab

Course support

Submit a support or refund request.

Use this page for course access issues, enrollment corrections, coaching rescheduling, or refund review requests. We verify the enrollment first, then contact the student by email.

If email reminders are active, the store inbox and buyer email will both receive a confirmation after submission.

01

Verify enrollment

Enter the enrollment reference, buyer email, and PayPal transaction ID so we can match the record.

02

Describe the issue

Choose the request type and explain what support, correction, or refund review you need.

03

Wait for review

Each request is reviewed manually before access changes, coaching updates, or refund decisions are made.