Shipping Policy
Orders are prepared after payment confirmation. Processing time depends on
inventory, color selection, customization, and destination. International
delivery times vary by country, customs handling, and carrier availability.
Buyers are responsible for providing a complete and accurate shipping
address during PayPal checkout. Import taxes, duties, customs fees, or
local clearance costs may be charged by the destination country and are
the buyer's responsibility unless otherwise agreed in writing.
Refund And Return Policy
If an order cannot be fulfilled, we will contact the buyer and issue a
refund through the original PayPal payment method. For change-of-mind
returns, contact us within 7 days of delivery before sending anything back.
Returned products must be unused, complete, and in original packaging.
Custom colors, custom patterns, used products, crash-damaged products,
and event-used products may not be eligible for return unless required by
applicable law or confirmed defective on arrival.
Privacy Policy
We collect the information needed to process orders, respond to inquiries,
arrange shipping, and provide customer support. This may include name,
email address, shipping details, order selections, and messages submitted
through email or checkout.
Payments are processed by PayPal. We do not store full card details on
this website. We may use order and inquiry information to provide service,
prevent fraud, comply with legal obligations, and improve the storefront.
Terms Of Purchase
Nooralis butterfly drones are performance props that require careful
handling, safe operating conditions, and rehearsal before paid events.
Buyers are responsible for local compliance, venue permission, safe use,
and trained operation.
Product specifications, prices, and availability may change. We reserve
the right to refuse or refund orders that cannot be safely or reasonably
fulfilled. Contact: sales@nooraliswings.com.